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We are committed to 100% satisfaction with our products and are here to help.  If you have any question or concern about your order, please email



We will issue a full refund (minus shipping costs) for any product you are not 100% satisfied with.  We will also offer to remake any item that you are not satisfied with and ship it to you for free.  If you have any issues or are not 100% satisfied with your purchase, please email



We believe that it is our responsibility to produce and have a high-quality product delivered to you.  3DGlowLight will assume full responsibility for any items damaged during shipping.  Please email photos of your damaged item to and we will send you replacement(s) of the damaged item(s), including shipping, at no cost to you. 

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